4+ years
Full-time (40h)
Marketing
Full Remote
C#
.NET Core
Angular
AWS
Lambdas
PostgreSQL
Requirements
Must-haves
- 4+ years of experience in Software Engineering
- Experience with .NET and Angular development
- Strong knowledge of AWS cloud services
- Familiarity with CI/CD pipelines and agile development practices
- Excellent troubleshooting and problem-solving skills
- Strong attention to detail
- Strong interpersonal skills
- Ability to manage multiple priorities effectively
- Passion for technology and a commitment to continuous learning
- Strong communication skills in both spoken and written English
Nice-to-haves
- Startup experience
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent
What you will work on
- Provide L3 technical support to internal business teams for internal systems
- Troubleshoot and resolve technical issues, coordinating with internal and external teams
- Assist clients in effectively using client-facing systems, especially in CRM integration
- Monitor, track, and resolve support incidents promptly and effectively
- Document incidents, root causes, solutions, and workarounds
- Update the support knowledge base regularly
- Contribute to the development and maintenance of internal and client-facing systems
- Maintain professional and courteous communication with clients and third-party vendors